Privacy Policy

This Privacy Policy describes how Hexcy Technology Pte. Ltd manage Personal Data in compliance
with the Singapore Personal Data Protection Act 2012 (“Act”). Please take a moment to read this
Privacy Policy so that you know and understand the purposes for which we collect, use and disclose
your Personal Data.
This Privacy Policy may be updated from time to time to ensure consistency with future
developments. Subject to your rights at law, you agree to be bound by the prevailing terms of the
Privacy Policy as updated from time to time on our website. Please check regularly for updated
information on the handling of your Personal Data.
What is Personal Data?
Personal data refers to data, whether true or not, about an individual who can be identified from
that data; or from that data and other information to which the organization has or is likely to have
access.
Purposes for which we collect, use and disclose your Personal Data
Your Personal Data may be collected, used and/or disclosed for the following purposes:
to verify and process your personal particulars and payments; to provide goods and services to you;
to respond and deal with enquiries, complaints and other customer-care matters or otherwise
communicate with you; to monitor or record phone calls and customer-facing interactions for
quality assurance, employee training and performance evaluation and identity verification purposes;
to manage payment, billing, account, credit checks and debt-recovery matters; to send you
information, promotions, updates, and marketing and advertising materials in relation to our goods
and services and that of our group companies; to manage, develop and improve our business and
operations to serve you better; to carry out marketing promotions and campaigns, contests and
lucky draws; to carry out market research and customer surveys; to conduct investigations or audits
or carry out crime and fraud prevention and risk management activities; to comply with legal and
regulatory requirements; to enforce our legal rights and obligations; to facilitate business asset
transactions (which may extend to any mergers, acquisitions or asset sales); for other purposes for
which we have obtained your consent; to conduct job interviews and; for any other purposes
reasonably necessary, ancillary or related to the above specified purposes.
Unless permitted by applicable laws, we will not collect Personal Data without your consent.
You warrant and represent to us that (a) Personal Data which you disclose to us is accurate and
complete; and (b) where you volunteer Personal Data of another person to us, that you are
authorized by such other person to disclose such Personal Data to us, and that such Personal Data is
accurate and complete.
You shall consult your parent or guardian before giving us your Personal Data if you are under the
age of eighteen.
Disclosure
We will only use, disclose and/or transfer your personal data for the purposes you have been
notified of and consented to or which are permitted under applicable laws and regulations.
Copyright © 2017 Hexcy Technology Pte. Ltd. - All Rights Reserved.
We will not sell, rent or give away personal data to third parties for commercial purposes without
your consent.
Who do we share your personal data with?
Your Personal Data may be disclosed for the purposes indicated above to our officers and
employees, third parties, affiliates, service providers, advisors, which include without limitation, the
following persons or entities:
debt collection agencies; credit information companies; logistics and courier services companies; call
centre service providers; our business partners and authorised distributors, dealers or resellers;
relevant government regulators or authorities or law enforcement agencies; our insurers and
advisors, including consultants, auditors and lawyers; data intermediaries; and any other party to
whom you authorise us to disclose your Personal Data to.
Save for relevant government regulators and authorities or law enforcement agencies, we will
ensure that such parties receiving your Personal Data (i) are under duty of confidentiality to us with
respect to the use, holding, processing, retention and/or transfer of your Personal Data; and (ii) have
the need to know or handle such Personal Data.
If you have provided us with your Singapore telephone number(s) and have indicated that you
consent to receiving marketing or promotional information via your Singapore telephone number(s),
then from time to time, we may contact you using such Singapore telephone number(s) (including
via voice calls, text, fax or other means) with information about our products and services.
Withdrawal of Consent & Access
You may withdraw your consent to our continued use and disclosure of your Personal Data or seek
access to your Personal Data (to a reasonable extent and as permitted by the Act) at any time by
writing to the Office of our Data Protection Manager. You may also withdraw your consent for
specific forms of communication and on specific communications via the unsubscribe options as
stated on our email or other marketing messages.
In withdrawing your consent, you acknowledge that we may not be able to provide or continue
providing certain goods and/or services to you and that we may cease such provision accordingly
without any liability. Please note that it may take up to 30 working days for any request for consent
withdrawal to be reflected in our systems.
We will, at your request, endeavour to provide you with an account of your Personal Data in our
possession or control within a reasonable time. Such account shall be in respect of how your
Personal Data has been or may have been generally used or disclosed within the year before the
date of your request. We reserve the right to charge a reasonable administrative fee for carrying out
your request.
Accuracy & Correction
We will endeavour to ensure that your Personal Data, we use is sufficiently accurate and complete.
To help us maintain the accuracy of your Personal Data, we encourage you to inform us when there
are any changes to your Personal Data which you have provided us by writing to the Office of our
Data Protection Officer. We will correct or complete your Personal Data as soon as reasonably
practicable.
Protection, Policies and Procedures
Copyright © 2017 Hexcy Technology Pte. Ltd. - All Rights Reserved.
The Company will endeavour to protect your Personal Data in our possession or control against risks
of unauthorised access, collection, use, disclosure, copying, modification, disposal or destruction,
through reasonable and appropriate security measures. We will also strive to ensure that our
systems are secure and that they meet industry standards.
Notwithstanding our security measures for protecting your Personal Data, you acknowledge that no
data transmission over the Internet is completely secure and by providing your Personal Data, you
are transmitting information at your own risk.
Retention of Personal Data
We will retain your Personal Data for as long as you use our products or services and it is necessarily
required or relevant for business or legal purposes.
Cookies
We gather Information on our website activity, such as data on the number of visitors, the pages
they visit, the duration of their stay, etc. Such information is collected on an aggregate, anonymous
basis, which means no Personal Data is associated with this data and gathered through the use of
web server logs and cookies. We do not at our website automatically collect Personal Data unless
you provide such information or login with your account credentials.
Cookies are small bits of data automatically stored in the hard drive of the end user and are
commonly used to track preferences in relation to the subject of such website. If you enable these
cookies, then your web browser adds the text in a small file. You may wish to set your web browser
to notify you of a cookie placement request or refuse to accept cookies by modifying relevant
internet options or browsing preferences of your computer system, but to do so you may not be
able to utilize or activate certain available functions on our website.
By accessing and using our website and services, you consent to the storage of cookies, other local
storage technologies, beacons and other information on your devices. You also consent to the access
of such cookies, local storage technologies, beacons and information from us or our representatives
or agents.
Third-Party Links and Products on Our Services
Our website and/or services may link to third-party websites and services that are outside our
control. We are not responsible for the security or privacy of any information collected by other
websites or services. You should exercise caution, and review the privacy statements applicable to
the third-party websites and services you use. To the fullest extent permitted under laws, we cannot
be responsible for a third party’s acts, omissions, data policies or their use of cookies nor the content
or security of any third party websites, even if linked to our website. Any such liability is expressly
disclaimed and excluded.
Governing Law
This Privacy Policy shall be governed in all respects by the laws of Singapore.
Contacts
Our Data Protection Manager(s) can be contacted at the following address:
The Data Protection Officer
Copyright © 2017 Hexcy Technology Pte. Ltd. - All Rights Reserved.
Hexcy Technology Pte. Ltd.

22 Sin Ming Lane, #06-76 Midview City Singapore 573969

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